A trading and manufacturing company invites applications for the position of Head of E-commerce (Online Store).

What We Offer:

• The opportunity to work with a well-known Ukrainian brand;
• The ability to directly influence the development of the E-commerce business and drive online sales growth;
• A managerial position with a broad scope of responsibilities;
• Involvement in strategic projects and implementation of new tools to develop the online store.

Key Responsibilities:

• Managing the E-commerce function and the online store team;
• Developing and implementing the online store growth strategy to increase online sales;
• Ensuring the effective performance of the website, improving its functionality, UX, and overall customer experience;
• Managing product assortment, pricing, product content, and promotional offers;
• Developing customer acquisition channels, CRM marketing, and repeat-purchase programs;
• Managing the E-commerce budget, monitoring financial performance, and evaluating marketing investment efficiency;
• Analyzing key E-commerce performance indicators, preparing reports, and implementing initiatives to improve conversion rates, average order value, and profitability;
• Coordinating external contractors, technical specialists, and cross-functional teams;
• Overseeing operational processes, including order processing, payments, delivery, and customer service;
• Optimizing business processes, implementing automation, and developing new online sales channels;
• Ensuring compliance with applicable legal requirements regarding the online sale and advertising of alcoholic beverages.

Candidate Requirements:

• University degree in Marketing, Management, Economics, or a related field;
• Experience in E-commerce;
• Proven experience managing an online store and developing online sales;
• Experience managing teams, budgets, and commercial performance;
• Understanding of the full E-commerce cycle, from customer acquisition to order fulfillment;
• Knowledge of web analytics tools (GA4), Excel / Google Sheets, and CRM marketing;
• Understanding of key performance indicators, including conversion rate, average order value (AOV), CAC, ROMI, LTV, and profitability;
• Skills in managing product assortment, pricing, product content, and marketing activities;
• Experience assigning tasks to external contractors and coordinating website development projects;
• Strong analytical and organizational skills, leadership abilities, and a results-oriented mindset.

Will Be an Advantage:

• Experience in FMCG, Retail, D2C, or the alcoholic beverages industry;
• Experience working with online marketplaces;
• Experience implementing CRM systems and marketing automation;
• Experience scaling online stores and delivering E-commerce projects.

If you are looking for an opportunity to work in a dynamic environment and meet the above requirements, please send your CV with "Head of E-commerce" in the subject line to [email protected]. +38 050 421 74 33 (Telegram, WhatsApp). Contact person: Ksenia.

Please note: We will contact only candidates whose applications are selected for further consideration. Otherwise, your CV will remain in our database, and we may contact you when a suitable opportunity becomes available.

For more information about NRG Recruitment Company and our current vacancies, please visit our website: https://nrg.ua/