A trading and manufacturing company invites applications for the position of Head of E-commerce (Online Store).
What We Offer:
- The opportunity to work with a well-known Ukrainian brand;
- The ability to directly influence the development of the E-commerce business and drive online sales growth;
- A managerial position with a broad scope of responsibilities;
- Involvement in strategic projects and implementation of new tools to develop the online store.
Key Responsibilities:
- Managing the E-commerce function and the online store team;
- Developing and implementing the online store growth strategy to increase online sales;
- Ensuring the effective performance of the website, improving its functionality, UX, and overall customer experience;
- Managing product assortment, pricing, product content, and promotional offers;
- Developing customer acquisition channels, CRM marketing, and repeat-purchase programs;
- Managing the E-commerce budget, monitoring financial performance, and evaluating marketing investment efficiency;
- Analyzing key E-commerce performance indicators, preparing reports, and implementing initiatives to improve conversion rates, average order value, and profitability;
- Coordinating external contractors, technical specialists, and cross-functional teams;
- Overseeing operational processes, including order processing, payments, delivery, and customer service;
- Optimizing business processes, implementing automation, and developing new online sales channels;
- Ensuring compliance with applicable legal requirements regarding the online sale and advertising of alcoholic beverages.
Candidate Requirements:
- University degree in Marketing, Management, Economics, or a related field;
- Experience in E-commerce;
- Proven experience managing an online store and developing online sales;
- Experience managing teams, budgets, and commercial performance;
- Understanding of the full E-commerce cycle, from customer acquisition to order fulfillment;
- Knowledge of web analytics tools (GA4), Excel / Google Sheets, and CRM marketing;
- Understanding of key performance indicators, including conversion rate, average order value (AOV), CAC, ROMI, LTV, and profitability;
- Skills in managing product assortment, pricing, product content, and marketing activities;
- Experience assigning tasks to external contractors and coordinating website development projects;
- Strong analytical and organizational skills, leadership abilities, and a results-oriented mindset.
Will Be an Advantage:
- Experience in FMCG, Retail, D2C, or the alcoholic beverages industry;
- Experience working with online marketplaces;
- Experience implementing CRM systems and marketing automation;
- Experience scaling online stores and delivering E-commerce projects.
If you are looking for an opportunity to work in a dynamic environment and meet the above requirements, please send your CV with "Head of E-commerce" in the subject line to [email protected]. +38 050 421 74 33 (Telegram, WhatsApp). Contact person: Ksenia.
Please note: We will contact only candidates whose applications are selected for further consideration. Otherwise, your CV will remain in our database, and we may contact you when a suitable opportunity becomes available.
For more information about NRG Recruitment Company and our current vacancies, please visit our website: https://nrg.ua/